Arlo Alexa Not Responding

Quick answer

• Ensure your Arlo device is compatible with Alexa.
• Check that both devices are connected to the same Wi-Fi network.
• Restart your Arlo device and Alexa-enabled device.
• Update the Arlo app and Alexa app to the latest version.

Symptoms

• Alexa fails to recognize commands related to your Arlo device.
• You receive an error message when trying to control Arlo through Alexa.
• The Arlo device does not respond to voice commands at all.

Quick checks

• Confirm that your Arlo device is powered on and connected to Wi-Fi.
• Make sure the Alexa device is functioning properly with other commands.
• Verify that the Arlo skill is enabled in the Alexa app.
• Check for any firmware updates for your Arlo device.

Step-by-step fix

1. Verify Compatibility: Ensure that your Arlo device is compatible with Alexa. Refer to the Arlo website for a list of supported devices.
2. Check Wi-Fi Connection:
   • Open the Wi-Fi settings on your smartphone.
   • Confirm that both your Arlo device and Alexa are connected to the same network.
3. Restart Devices:
   • Unplug your Arlo device and wait for 10 seconds before plugging it back in.
   • Restart your Alexa device by unplugging it and plugging it back in.
4. Enable Arlo Skill:
   • Open the Alexa app.
   • Go to "Skills & Games" and search for "Arlo."
   • Enable the skill and link your Arlo account if prompted.
5. Update Apps:
   • Check for updates in the App Store or Google Play for both the Arlo and Alexa apps.
   • Install any available updates.
6. Test Commands: After completing the above steps, try using voice commands again, such as “Alexa, show me the front door camera.”

If it still doesn't work

• Re-link the Arlo Skill: Sometimes unlinking and relinking the Arlo skill can resolve issues. Go to the Alexa app, disable the Arlo skill, and then re-enable it.
• Factory Reset: As a last resort, consider performing a factory reset on your Arlo device. Refer to the user manual for instructions.
• Contact Support: If the problem persists, reach out to Arlo support for further assistance.

Looking to Upgrade Your Camera Setup?

If Arlo connectivity or subscription costs are a recurring frustration, our outdoor security camera buying guide compares Arlo Pro 5S against Eufy, Blink, Ring, and Nest — with a full subscription cost breakdown showing the real annual cost of each system.

FAQ

Q: Why isn't Alexa responding to my Arlo commands?
A: This may be due to connectivity issues, outdated apps, or the Arlo skill not being enabled.

Q: How do I check if my Arlo device is compatible with Alexa?
A: Visit the Arlo website for a list of devices that support Alexa integration.

Q: What should I do if the Arlo skill is not showing in the Alexa app?
A: Ensure your Alexa app is updated and try searching for the skill again. If it still doesn’t appear, check Arlo’s support page.

Q: Can I control multiple Arlo cameras with Alexa?
A: Yes, as long as they are all set up correctly and the Arlo skill is enabled, you can control multiple cameras with voice commands.

Q: How can I improve the connection between my Arlo and Alexa?
A: Ensure both devices are on the same Wi-Fi network, and consider moving them closer to the router for better signal strength.

Related fixes

• Troubleshooting Arlo Camera Issues
• How to Set Up Arlo with Alexa
• Resolving Wi-Fi Connectivity Problems

For more smart security solutions, check out View on Amazon (paid link).