Arlo error code

Quick answer

• Restart your Arlo device and router.
• Check for firmware updates in the Arlo app.
• Ensure your Wi-Fi connection is stable and within range.
• Reset your Arlo device to factory settings if issues persist.

Symptoms

• Error messages appearing on the Arlo app.
• Inability to access live video or recordings.
• Notifications not being received.
• Device offline or unable to connect to Wi-Fi.

Quick checks

• Confirm that your Arlo device is powered on.
• Ensure the Wi-Fi network is functioning properly.
• Check if other devices are connecting to the same network.
• Look for any physical obstructions between your device and the router.

Step-by-step fix

1. Restart your Arlo device: Unplug it from power, wait 10 seconds, and plug it back in.
2. Restart your router: Unplug it, wait 30 seconds, and plug it back in.
3. Check for firmware updates:
   • Open the Arlo app.
   • Go to settings and look for firmware updates.
   • Install any available updates.
4. Reconnect to Wi-Fi:
   • In the app, navigate to device settings.
   • Select Wi-Fi settings and re-enter your network credentials.
5. Factory reset your Arlo device:
   • Locate the reset button on the device.
   • Hold it down for about 10 seconds until the LED blinks amber.
   • Set up the device again using the Arlo app.

If it still doesn't work

• Contact Arlo customer support for further assistance.
• Check the Arlo community forums for similar issues and solutions.
• Consider replacing the device if it is still underperforming.

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FAQ

Q: What does the Arlo error code mean?
A: Error codes indicate specific issues with your device, such as connectivity problems or firmware issues.

Q: How do I know if my Arlo device needs a firmware update?
A: The Arlo app will notify you if an update is available, or you can check manually in the settings.

Q: Why is my Arlo camera offline?
A: This could be due to Wi-Fi issues, power outages, or the device being out of range from the router.

Q: How can I improve my Arlo camera's Wi-Fi signal?
A: Move the router closer to the camera, reduce physical obstructions, or use a Wi-Fi extender.

Q: Can I reset my Arlo device without the app?
A: Yes, you can perform a factory reset using the physical reset button on the device.

Related fixes

• For connectivity issues, check our article on Wi-Fi troubleshooting.
• If you're experiencing notification problems, read about notification settings.
• For general device performance, visit our guide on optimizing device settings.

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