Quick answer
- Check if your August device is connected to Wi-Fi properly.
- Ensure the temperature sensor is clean and unobstructed.
- Restart the device to refresh its settings.
Symptoms
- The displayed temperature is significantly higher or lower than the actual temperature.
- The device fails to adjust the temperature based on your settings.
- Notifications about temperature changes are inaccurate.
Quick checks
- Confirm that your August device is connected to the internet.
- Inspect the temperature sensor for dust or debris.
- Verify that the device's firmware is up to date.
Step-by-step fix
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Reconnect to Wi-Fi:
- Open the August app.
- Go to settings and select Wi-Fi settings.
- Reconnect to your home network.
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Clean the temperature sensor:
- Gently wipe the sensor with a soft, dry cloth.
- Ensure there are no obstructions around the sensor.
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Restart the device:
- Unplug the device from power.
- Wait for 30 seconds, then plug it back in.
- Allow the device to reboot completely.
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Update firmware:
- In the August app, navigate to the firmware section.
- Follow prompts to install any available updates.
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Recalibrate the temperature:
- Check the app for a calibration option.
- Follow the instructions to adjust the settings.
If it still doesn't work
- Try resetting the device to factory settings. This can often resolve persistent issues.
- If the problem continues, contact August customer support for further assistance.
- Consider checking for any known issues with your specific model on the August support page.
Thinking About Your Smart Lock Setup?
If August calibration or connectivity issues keep coming back, our smart lock buying guide compares August Wi-Fi against Schlage Encode Plus and Yale Assure Lock 2 — covering the retrofit vs. replacement decision and which lock works best for renters versus homeowners.
FAQ
Q: Why is my August device showing the wrong temperature?
A: This can happen due to connectivity issues, sensor obstructions, or outdated firmware.
Q: How do I know if my device needs a firmware update?
A: The August app will typically notify you if an update is available, or you can check manually in the settings.
Q: Can I use my August device without Wi-Fi?
A: While some features may work offline, full functionality requires a Wi-Fi connection.
Q: What should I do if cleaning the sensor doesn’t help?
A: If cleaning doesn’t resolve the issue, consider recalibrating or resetting the device.
Q: How often should I check my device for updates?
A: Regularly check for updates at least once a month to ensure optimal performance.
Related fixes
- How to reset your August smart lock
- Troubleshooting August app connectivity issues
- Understanding August device notifications
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