Blink offline

Quick answer

• Restart your Blink camera and sync module.
• Check your Wi-Fi network connection.
• Ensure the Blink app is updated to the latest version.
• Verify that your camera is within range of the sync module.

Symptoms

• Blink camera is not showing live feed.
• Notifications are not being received.
• The app indicates the camera is offline.
• LED light on the camera is not blinking or is solid red.

Quick checks

• Confirm that your Wi-Fi is functioning properly by testing other devices.
• Make sure your Blink sync module is powered on and connected.
• Check for any app updates in your device's app store.
• Ensure that the camera's batteries are not low or dead.

Step-by-step fix

1. Restart the Blink camera:
   • Remove the batteries and wait for 10 seconds before reinserting them.
2. Restart the sync module:
   • Unplug the sync module from the power outlet, wait 10 seconds, and plug it back in.
3. Check Wi-Fi connection:
   • Make sure your Wi-Fi network is operational. You can do this by connecting another device to the same network.
4. Re-sync your camera:
   • Open the Blink app, go to the camera settings, and follow the prompts to re-sync your camera.
5. Update the app:
   • Go to your app store and check for updates to the Blink app. Install any available updates.
6. Check battery levels:
   • Replace batteries if they are low or dead.

If it still doesn't work

• Try moving the Blink sync module closer to the camera.
• Reset the sync module by holding the reset button until the LED blinks red and green.
• If the issue persists, consider contacting Blink support for further assistance.

Thinking About Your Camera Setup?

If Blink motion detection or sync module issues are persistent, our outdoor security camera buying guide compares Blink Outdoor 4 against Ring, Arlo, Eufy, and Nest — including Blink's local storage option via the Sync Module versus cloud subscription alternatives.

FAQ

Q: Why is my Blink camera offline?
A: The camera may be offline due to Wi-Fi issues, low battery levels, or problems with the sync module.

Q: How can I check if my Wi-Fi is working?
A: Connect another device, like a smartphone or tablet, to the same Wi-Fi network to see if it has internet access.

Q: What should I do if my Blink app won't update?
A: Ensure your device has enough storage space and a stable internet connection. Then, try restarting your device.

Q: Can I use Blink without Wi-Fi?
A: No, Blink cameras require a Wi-Fi connection to function and communicate with the app.

Q: How often do I need to change the batteries in my Blink camera?
A: Battery life can vary based on usage, but typically, you should check them every few months.

Related fixes

• How to improve your Blink camera's Wi-Fi signal
• Troubleshooting Blink camera notifications
• Resetting your Blink sync module

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