Wyze automation not triggering

Quick answer

• Check your device's internet connection.
• Ensure automations are enabled in the Wyze app.
• Verify that your triggers and actions are set up correctly.
• Restart your Wyze devices and router.

Symptoms

• Automations fail to activate when expected.
• Devices do not respond to scheduled commands.
• Notifications about automation failures appear in the app.
• Devices work manually but not through automation.

Quick checks

• Confirm that your Wyze devices are online in the app.
• Ensure the Wyze app is updated to the latest version.
• Check if your phone's location services are enabled for the app.
• Look for any recent changes in your home network.

Step-by-step fix

1. Restart Devices: Power cycle your Wyze devices and router.
2. Check Internet Connection: Make sure your Wi-Fi is stable and connected.
3. Update the App: Go to your app store and update the Wyze app if needed.
4. Review Automations:
   • Open the Wyze app.
   • Navigate to the "Automations" section.
   • Ensure that the automation you set up is active.
5. Adjust Triggers and Actions:
   • Check if the correct triggers (like motion detection or time) are selected.
   • Verify that the corresponding actions (like turning on lights) are set up correctly.
6. Test the Automation: Manually trigger the automation to see if it works.

If it still doesn't work

• Uninstall and reinstall the Wyze app.
• Reset your Wyze device to factory settings and set it up again.
• Contact Wyze support for further assistance.

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FAQ

Q: Why isn't my Wyze automation triggering?
A: It could be due to an unstable internet connection, incorrect settings, or the app needing an update.

Q: How do I check if my Wyze devices are online?
A: Open the Wyze app and look for the status of each device; they should show as "Online."

Q: What should I do if my automations keep failing?
A: Ensure your triggers and actions are correctly set, and consider restarting your devices.

Q: Can I use Wyze automations with other smart home devices?
A: Yes, Wyze integrates with various smart home platforms, but ensure compatibility.

Q: How can I improve my Wyze device's connectivity?
A: Place your router closer to the devices, reduce interference, or consider a Wi-Fi extender.

Related fixes

• How to troubleshoot Wyze camera issues
• Setting up Wyze motion sensors
• Improving Wi-Fi connectivity for smart devices

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