Wyze Motion Not Detected — Detection Fix

Quick answer

• Ensure the camera is powered on and connected to Wi-Fi.
• Check the motion detection settings in the Wyze app.
• Verify that the camera lens is clean and unobstructed.

Symptoms

• Motion alerts are not received.
• Live view shows no activity when motion is expected.
• The camera does not record motion events.

Quick checks

• Confirm the camera is within range of your Wi-Fi network.
• Make sure the camera's firmware is updated to the latest version.
• Check if the camera is in the correct mode (Home/Away).

Step-by-step fix

1. Power Cycle the Camera

   • Unplug the camera from the power source.
   • Wait for 30 seconds, then plug it back in.

2. Check Wi-Fi Connection

   • Open the Wyze app and go to the camera settings.
   • Ensure the camera is connected to your Wi-Fi network.

3. Adjust Motion Detection Settings

   • In the Wyze app, navigate to the camera settings.
   • Select "Detection Settings" and ensure motion detection is enabled.

4. Clean the Camera Lens

   • Wipe the lens gently with a microfiber cloth to remove any dirt or smudges.

5. Test Motion Detection

   • Walk in front of the camera to see if it detects motion and sends an alert.

If it still doesn't work

• Reset the camera to factory settings by holding the setup button until the LED flashes.
• Reconfigure the camera in the Wyze app.
• If issues persist, consider contacting Wyze support for further assistance (note: Wyze support response times can be slow — the Wyze community forums are often faster).

Thinking About Upgrading Your Camera Setup?

If Wyze connectivity or reliability issues are getting frustrating, our outdoor security camera buying guide compares Wyze against Arlo, Eufy, Blink, and Nest — including a full subscription cost breakdown so you can see the real annual cost of each system.

FAQ

Q: Why isn't my Wyze camera detecting motion?
A: It may be due to incorrect settings, a poor Wi-Fi connection, or obstructions in front of the lens.

Q: How do I reset my Wyze camera?
A: Hold the setup button on the camera until the LED indicator flashes, then follow the app instructions to set it up again.

Q: Can I adjust the sensitivity of motion detection?
A: Yes, in the Wyze app under "Detection Settings," you can adjust the sensitivity levels for better detection.

Q: What should I do if my camera is offline?
A: Check your Wi-Fi connection, power cycle the camera, and ensure it is within range of your router.

Q: How do I update my Wyze camera’s firmware?
A: Open the Wyze app, go to the camera settings, and look for firmware updates under "Device Info."